We strive to process all orders within 10 to 15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that all items are hand made to order and delays may be incurred when volumes are high and at peak seasons. Products such as the wedding collection can take between 4-6 weeks.
For express orders, please contact us directly. Where possible, we will try to accommodate rush orders.
Domestic and international shipping
Currently we ship within Uk and Ireland. Ireland shipping may be subject to import duties and taxes which are incurred once a shipment reaches your destination country. Chic Creations are not responsible for these charges if they are applied and are the responsibility of the customer.
Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout. All orders are sent with Royal Mail/DPD
Local Collection
Free local collection is available near Rubery, West Midlands
You can skip the shipping fees with free local pickup near Rubery, West Midlands. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 10 to 15 business days. We will send you an email when your order is ready along with instructions. Products such as the wedding collection can incur a lead time of 2-4 weeks due to the intricate detail involved.
Potential service interruptions
During busy peak times such as Christmas and Easter, postal services can experience delays. Please allow extra time for your order to arrive during these times.
